Privacy Policy — Hunter Blackwood Property

Last updated: September 2026

  1. Introduction

Hunter Blackwood Property (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, engaging our services, or communicating with us, you consent to the practices described in this policy.

  1. Information We Collect

We may collect the following types of personal information:

  • Identity details — name, date of birth, occupation
  • Contact details — phone number, email address, postal address
  • Property preferences — budget, location preferences, lifestyle needs, investment goals
  • Financial information — limited details relevant to property searches or negotiations (we do not store bank or credit card information)
  • Website usage data — IP address, browser type, pages visited, cookies
  • Any information you voluntarily provide — through enquiry forms, consultations, emails, or phone calls
  1. How We Collect Information

We collect personal information through:

  • Website enquiry forms
  • Phone calls, emails, SMS, and online meetings
  • In‑person consultations
  • Social media interactions
  • Cookies and analytics tools
  • Third‑party property platforms where you request information
  1. Why We Collect Your Information

We use your personal information to:

  • Provide buyers agency and property advisory services
  • Understand your property goals and requirements
  • Communicate with you regarding enquiries, updates, and opportunities
  • Conduct market research and improve our services
  • Manage billing, administration, and client onboarding
  • Comply with legal and regulatory obligations
  • Send property alerts, newsletters, or marketing communications (you may opt out at any time)
  1. Disclosure of Personal Information

We may disclose your information to:

  • Real estate professionals (selling agents, conveyancers, building inspectors)
  • Service providers (IT, CRM platforms, marketing providers)
  • Legal or regulatory authorities when required
  • Third‑party platforms used to deliver our services

We do not sell, rent, or trade your personal information.

  1. Overseas Disclosure

Some service providers may store information overseas. Where this occurs, we take reasonable steps to ensure those providers comply with privacy standards comparable to Australian law.

  1. Data Security

We take reasonable measures to safeguard your personal information from:

  • Misuse
  • Loss
  • Unauthorised access
  • Modification
  • Disclosure

This includes secure servers, encryption, access controls, and confidentiality obligations.

  1. Cookies & Website Tracking

Our website uses cookies and analytics tools to enhance user experience and analyse website traffic. You may disable cookies in your browser settings, though some features may not function optimally.

  1. Accessing or Correcting Your Information

You may request access to the personal information we hold about you or request corrections if the information is inaccurate or incomplete. We will respond within a reasonable timeframe.

  1. Marketing Communications

We may send you property updates, insights, or promotional material. You can unsubscribe at any time by using the link provided or contacting us directly.

  1. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

  1. Complaints

If you believe your privacy has been breached, please contact us. We will investigate and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

  1. Contact Us

For privacy enquiries, access requests, or complaints, please contact: Hunter Blackwood Property 03 7046 1265